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Unless you’ve been living in a difficult situation, you’ve probably come across some form of live chat on a website. Live chat is software that enables companies to connect with users on their website to immediately answer any questions they Brazil Phone Number have. The live chat feature usually comes in the form of a small popup box somewhere on the right side of the screen, such as this example from Natwest: natwest live chat Users engage in live chat after hitting start and can now ask questions, follow up on orders, and get the support they need. Why use live chat? The stats for using live chat support speak for themselves

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Live chat increased revenue per chat hour by 48% and increased conversions by 40% ( SuperOffice ) Zendesk data’s live chat (85%) customer satisfaction rating is better than all but phone support (91%) Help Center/FAQ articles (83%), email support (82%), Twitter support (81%) form of customer service) and Facebook support (74%) 44% of online consumers say having a live person answering Brazil Phone Number during the online buying process is one of the most important features a website can offer ( Forrester ) What are the best live chat options? There are tons of live chat options, and we’ve picked out five you might want to consider. orak HubSpot Live Chat chat online

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This year, more than ever, we appreciate brands that treat their employees. Well because the way they treat their health can have knock-on effects on the rest of the public. Remember, if you treat your employees badly, it will get covered in the media. Live chat can bring many benefits to your business, but it’s worth evaluating. The negative effects it can have in other areas to see if it’s right for you. Live chat was seen as a luxury five years ago. However, in 2021, it is a staple of many websites. According to SuperOffice, more than 50% of customers prefer to chat. With someone online rather than email or call the company. Live chat is now desired by most sites, with 41% seeing it as a staple of a positive experience. What is live chat support?

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